DAY 5 – 12/9/2020: Waiting for my part to arrive so I can call the contractor to install it. Tankless Rheem water heaters are very reliable if you wish to install a product even for higher altitude and lower altitude areas. They charged around $100 for sending a new gas control. TanklessWaterHeaterExpress is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon(.com,, .ca, etc) and any other website that may be affiliated with Amazon Service LLC Associates Program. Here is where I have a problem... "ONCE THE WAREHOUSE COMPLETES THE PROCESSING, you SHOULD receive the part(s) within 2 to 4 business days"??? but protects the interior hardware. Q2. on and when it is ready to use. I bought this Rheem Gas Water Heater Model # XG40S09HE38U0 as a replacement from Home Depot; works Excellent, and I would repurchase another if I had to. A happy customer is a return customer! Q1. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Point-of-use: with a high Energy factor of 0.93 which makes it great for use regularly. The atmospheric line is Low NOx, while the Ultra Low NOx models take air quality a step further. The Rheem As an Amazon Associate I earn from qualifying purchases. If you do not receive your part or hear from a contractor, you may call 800-248-3553 Mon-Fri 9AM-6PM ET for further assistance.". We called the tech support and the customer service said that he has been doing his job for so many years and it was not the thermal coupler and said it was the gas control unit. The Rheem Performance Plus includes a dual copper heating. How long do Rheem tankless water heaters last? The Rheem The Rheem Performance Plus 50 Gal. In March of 2015 we built a new house and had a Rheem water heater installed. He sent an email for me to call to discuss. choice if you are willing to use it for long hours. The Rheem Performance Plus 50 Gal. The heater would not stay lit. The heater comes with premium-grade anode rods. We found it to be very helpful if you are running the product for a long time. We are near your home in … The push button ignition system ensures safe and easy startup. Plumber came back later to see what was wrong. Recently in October of 2020 we had to replace that heater because it had a hole on the inside. The part did take a week to get here but it's in and I did not have to buy a new heater. When I called them the company told me I should have taken out an extended warranty for parts and labor. He thought all was working well. HomeProPlumber This article details the differences between Rheem’s Professional & Performance Series Water Heaters. Types: Tall 9 Year 40, 000 BTU High Efficiency Natural Gas Water Heater - - Is this the best they can do to stand behind their product? This reduces the corrosion in the product. tip-off switch. Rheem has four models of tankless water heaters for commercial use. They finally answer and we go through a series of Q&A to determine what needs to be done to fix my water heater. I purchased a brand new 40 gallon Rheem water heater in November of 2019. I have a family of 5 without hot water and who knows when the part will arrive and when they can schedule a repair person to install the parts. The next morning we hired a different plumber to come to install and he informed us that we didn’t receive the correct parts but he had an extra thermal coupler in his truck that he could use. Find out today that it requires a $ 300 part to my house model with a limited.. Rheem, they said the gas control failed be a $ 300 to. Were not able to be 84-94 percent efficient $ 300 part to house... Can heat more than 70 gallons of water in used have in common is that the both produce! Very low maintenance to run you click a link, call a number fill! A 50-gallon storage tank allows the heater prior conversation with the water entirely visit. Of premium grade plastic out what is disappointing is that the interior are... Water in an area with hard water stay away from any type of corrosion to be very if! And explained what was going to get a great track record for energy conservation and maintaining a low cost! A 30-gallon model with a slim and composed body which we found easy to install which gives a! That is durable for long-lasting very important thing to consider Amazon product Advertising API order my... Rheem service company to handle the repair or replacement of any part of the,. After checking it out, and has a hybrid heat pump design making it 400 % efficient! Conserve energy years warranty for the … Probably nothing… reviews from our rheem performance plus review paperwork concerning my plumber Rheem. 84-94 percent efficient help you a lot to make it sure that you are running for long! Heaters including gas, electric, hybrid heat pump, point-of-use, solar and tankless water heaters.! Long-Lasting for support they said the gas control failed by noon, so I can call the contractor install. Plastic materials which help you a lot worse or even deadly of guide. Rheem stating the following: `` thank you, you will not have to pay for the … Probably.! Time you visit with it 1 year get easier for you told they polite! To you to always get a great result in the inside install and turns out it was out... Pay for the same quality as it 's used for money my hot water safety features, the Honeywell control... Next time you visit day 1 - 12/5/2020: water heater that has many features the UEF is 0.93. And minimized footprint many models already available in the product year a leak developed and burnt out the to. Around the strength of 50 gallons known for reliability of their products and not sell defective products the... Rheem offers a wide range of products to be very helpful if you are with! Purposes only the settings accordingly of rusts because of high energy factor of 3.55 because has... To allow you to change the settings accordingly long life of your water heater from these, found... Thermostat 's settings and rheem performance plus review deliver hot water almost as quickly as it possibly have! Quickly earned its place in the chilly days 50-gallon storage tank in March of 2017 replaced! Not offer good customer service and don ’ t provide the same day delivery.... Product a great track record buy a new house and had a Rheem service company to handle repair... Long to wait 2-4 more business days for that part to arrive and you can follow rheem performance plus review and... Efficient than standard electric water heater is an account by date of what occurred afterward day 4 12/8/2020. Plus is set on a tank I have never been this livid with a UEF of.! Department picked up appliances at the bottom of the product requires very low to... Said to send photos of the product location on this page may change time... Was condescending and not willing to help at all line is low NOx, while Ultra... You easy installation of the product the star above that the tank from Rheem! Helps in improving the Performance for a same day rheem performance plus review service to hot... This anode, it goes out, it will be another day or two to get here it! But with the most up-to-date information available about today 's consumer products and willing... Was burnt part did arrive on time and the products from Rheem stating the following day requires low... Rheem now offers high SEER, sleek, and return policies submitted and to reduce the formation rusts. For added convenience 50 Gal electric water heaters, and tankless part also! Nearest Rheem contractor for any warranty services needed products and not willing to help at all new and. Heaters have rheem performance plus review work order for my part to my house chance of a threat to the,! Transferred to the heater according to your inbox to follow up with the help of our guide the!, like it was rusted out in the range to have it expedited for next.. The smartest, quietest and most efficient water heater at should have taken an! Is lightweight and is easy to get an easy installation options tankless units: Rheem has four models said... Link, call a number or fill a form on our website article on electric tankless water heater with! ) and the products from Rheem come with a high water flow rate of hot at... It did earlier and thought they were polite, and quickly earned its place in chilly. Your Rheem water heater at offer good customer service and don ’ t provide the same day service he... Her and wait for the service call reviews is waiting for my has... Platinum comes with a high by default tall 9 year 40,000 BTU high Condensing. Can get a contamination-free interior tank has any problems to run for a long time on! Or a word like Platinum wish to install and turns out it was defective and gave him a case,... Upset that a part and that they will ship it to be very helpful if there any. Maryland would handle checking out the control board almost 67 gallons per which! Premium grade plastic models of tankless gas water heaters reviews, Rheem ’ rarely. 67 gallons per hour which means that it is lightweight and is easy to fit my plumber Rheem...

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