All August Smart Locks simply attach to your existing deadbolt, on the inside of your door. There is a possibility if the device is not working properly that the batteries are dead. The August Wi-Fi Smart Lock installation takes less than 10 minutes. This was about $30, and completely solved my issues. 0 + Users. August Smart Lock Pro. The connect just has trash Bluetooth and wifi signals. 0 + Companies. Plug it in and set it up as close to your door as possible. This page will help you troubleshoot issues for the August Smart Lock. The device has power but the app is unable to connect to the lock. If the problem continues, confirm that you can control your Lock from the August app. If you see that the latches have difficulty clamping down, do the last part of the fourth step again and make sure the screws are not too tight. If the above does not solve the issue, there is a possibility that you may have to replace the motherboard. You may have to replace the LED light that is located within the device. I say this having had it reset my unlock PIN once again last night. After removing the lid, you will find the batteries. To get to the ones beneath the visible ones, pull the red flap. My connect is about 2.5 from my lock, and six from my wifi extender. The router could have a dhcp issue it happens on my router frequently. Being that I really dislike pulling out the keys and having to open the door. Get your first look on the brand new Satin Nickel color. 3 days agoJanuary 4, 2021 Get notifications from any Alexa-enabled device of activity at your doorstep with all August Doorbell Cameras. Might be a silly question, but what is the signal strength of the 2.4Ghz network at the location? If you cannot connect to your device, there is a chance that you need to make sure that the smartphone that you are using is connecting to the device via bluetooth. The device is not powering on and there is no flashing light on the front. The device manually locks but does not lock with while using the application. It can't seem to connect to my 2.4ghz or 5ghz, it always has an unexpected error, heck it won't even see the network unless its 4 feet away, one time I managed to get it to connect to 5ghz only to have it test the signal strength and then unexpected error'd again. Check Compatibility. Of course, you can open the deadbolt the traditional way: keys. You can also open the smart lock just by being within 100 yards away. Gateway. August Smart Lock Connection Lost when Updating Firmware. The gears are located within the lock and accessed through the bottom of the device. A platform for company and developer to create smart lock based application. Leave your outside lock alone and keep your existing deadbolt and keys. So, I changed my password and when i tried the new password is continues to say retry. All we've done is to meet your demands of a lock. All August door locks are compatible with most single cylinder deadbolts. If the above does not fix the issue, there may be an issue with the motherboard. If replacing the speaker does not work, you may have to go in and replace the motherboard. The August Smart Lock Pro is one of the best smart locks that you can install on your front door. The accelerometer is one of the key components to making the device turn. Easy installation. This is explicitly incompatible with August smart locks, although they announced a mortise adapter kit in 2017 which never materialized. Social Proof. August Connect seems pretty picky with the WIFI connectivity. Reply, alci Frerdewich - August Smart Lock Troubleshooting . Make sure that you are connected to your device via Bluetooth. August Smart Lock Installation. Once the lock is installed, you can download the app and create an account with August. 0 % Appreciated. Go to august.com to disable the August app running on your phone. Hope this helps! How can I correct this problem. This page will help you troubleshoot issues for the August Smart Lock. Check your WIFI setting and make sure you are connected via WIFI. To secure the August Smart Lock, clamp down both side wing latches to the mounting plate completely. The update broke my connectivity via Bluetooth. The device has light on the front of the lock the flashes when being activated. August Wi-Fi Smart Lock + Navis Paddle Buy Now Learn More The Best-Selling Smart Lock Brand in the U.S. August makes life simpler and more secure. The device has light on the front of the lock the flashes when being activated. I have 3 bars throughout the entire house but somehow this POS can't connect? Plug in the connect as close as possible to the lock. View and Download Assa Abloy Yale Real Living Assure Lock SL YRD256 installation and programming instructions online. August Smart Lock Pdf User Manuals. The motherboard is inside the lock and can be accessed from the bottom of the device. This model has the same design as the 2nd generation, a “hockey puck” design. This model will also integrate easily with different locks, the same as the other models. Smart lock… If you have any trouble, please check our support section (august.com/support), contact our installer network (august.com/installers) or call 844-AUGUST1 (284-8781) for help. August Smart Locks are compatible with most standard single-cylinder deadbolts Works with your existing single-cylinder deadbolt. I have been considering changing WIFI AP to make it stable. Much lower delay and consistent performance. Accessibility, There is no light on the front of the lock, Device is not unlocking or locking the door. (I know, I know) I figured that I would move forward with one of these Internet of Things devices. When I use the password that I have always used it says, “retry”. 02/06/2019 For me, the Connect module was the trickiest piece for exactly this reason. It is a shame that they didnt go with stainless or a stronger metal. Products & Services. To make sure the August Smart Lock is attached securely, clamp down the two side wing latches against the mounting plate. An awesome team of students from our education program made this wiki. Press J to jump to the feed. Get a range extender from Amazon. When the lock trys for closed and the deadbold doesnt line up with your doorjam, it will cause this piece to break. This article links to installation guides for every generation of August Smart Lock. install August's second-gen Smart Lock in five easy steps: 1. Manage the lock remotely. This is indicated by the LED working demonstrating that the lock still has power. Control your August Smart Lock* with your voice using any Alexa-enabled device. Faulty LED . Ever since then I have been unable to connect to my lock. Control your smart lock from anywhere Get even more from your August Smart Lock. My wifi extender is about five feet from my lock and six from my connect. It works manually to lock and unlock the door but when I run through the set up process in the August app it can’t find the lock even over Bluetooth. Get different types of passcodes. Batteries dead within a week. 07/31/2018 If not anything else, this buyer guide will turn you into an informed customer. To connect to your device from far away, the August Connect will need to be purchased. Depending on the lock installation, you may have to push fairly hard or jiggle the lock a little to get the wings to slide into place. So I got my August lock recently and installation and set up were fairly easy and everything seemed to be working fine. I had this issue I just kept rebooting (unplugged and plugged back in) the connect till it linked up. If you can't control your August Smart Lock from the Xfinity Home app: Make sure that you have the August Connect WiFi bridge, which is required to control the Lock via the Xfinity Home app. August can’t seem to know how. The LED is an indicator of connection as well as power. If you are located far from your device and not connected to it via bluetooth, the device can still function using WIFI. Locks August ASL-01 Installation Manual 32 pages. Install The August App. By 'works well' I mean restarting the WIFI AP, restarting Connect or restarting both. Follow the replacement guide here for help with that issue. The device has power but is not making any noise when unlocking or locking. Works great now. Installs in minutes on the inside of your door. Any suggestions? eKey. August Smart Lock Repair . The device will not connect to any smartphone either. The Connect Wi-Fi Bridge lets you lock and unlock your door from anywhere – right from your phone. Get Tech Support 1-833-202-2695 Enterprise Solutions › Dustin Jones - Only the interior hardware is replaced by August. The 2.4Ghz frequency is pretty busy if you live near other people, so if there is another device interfering with the channel you're using it could cause problems. Patents. Can you measure it from your phone? In order to replace it, follow the guide here. August smart lock app problems on Android. In this video, Joe teaches users how to default the August Smart Lock Pro. This device can be used with the help of a smartphone and bluetooth/WIFI connectivity to lock or unlock a door to your residence or business. On the back of the August lock, raise the side wing latches and slide the lock over the tailpiece, setting it onto the mounting plate. You will have to go into the settings application on your smartphone and make sure Bluetooth is on as well as it is connected to the device. You may need to re-adjust screw tightness if the wing latches are not clamping down properly. Restore your August Smart Lock Pro to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons. The defaulting process is completed through the August Home App. 11/06/2020 August Smart Lock Homekit Enabled Features. I recently bought a August Smart Lock Pro, the lock is working great but trying to setup the Connect has become nothing but a joke. Unboxing and installing the August Smart Lock and the Smart Keypad. Go to the settings in your phone and make sure that bluetooth is on and that it is connected to the device. The device has power but is not unlocking or locking the door. There is no motion within the lock itself except when using manually. Restart the Xfinity Home app. The LED is not working even though the lock has power. Make sure the back of the lock is flush with the door. August Smart Lock HomeKit Enabled supports using the Home app in iOS 11 and above. The august connect can only connect to the 2.4 signal, give your router a reboot then try again. Slide the August Smart Lock over the tailpiece and attach it to the mounting plate. New comments cannot be posted and votes cannot be cast, More posts from the AugustSmartLock community. There is a possibility that the speaker located within the device is busted. Along with the motor and the gears, it is helps control the turning and the speed at which the device turns. August Smartlock 3rd Gen (Reason for "Jammed Lock") direct center is a fragile piece of graphite type material. More information can be found on the August website. Door locks August Smart Lock Installation Manual 28 pages. My app keeps asking for me to authenticate. Pair the August Smart Lock with the August Connect (which acts as a bridge between the lock and your Wi-Fi connection) and you can open it in few different ways. Good luck! There is no light on the front of the lock. Firmware upgrade. The device require 4 AA batteries and they can be found by pushing down on the front logo and removing the lid. The 2nd generation August Smart Lock produced by August, model number: ASL-02. Before we turn our attention to August Smart Lock Review, here’s what you need to know about smart locks. This manual is also suitable for: Smart lock homekit edition Over the past week I had the pleasure of purchasing an August Smart Lock. There is a possibility one of the gears inside the lock broke. You need a location with the trifecta of AC power, within bluetooth range of the lock, and with good 2.4Ghz wifi signal. Integrate smart lock into your system. I have tested 2 WIFI APs and for some reason it only works well with one of these 2. 0 + Properties. Instantly let friends, family, and home-service providers in even when you're not home. Key Free Touchscreen Deadbolt. Locks August Smart Lock Pro Installation Manual 9 pages. August Smart Lock Conclusion. Most smart locks are intended to be installed on a traditional deadbolt lock, however many multi-unit buildings (both old & new) often use a “mortise lock” instead, where the deadbolt and handle are integrated in one mechanism. The motherboard is inside the lock and can be accessed from the bottom of the device. The device require 4 AA batteries and they can be found by pushing down on the front logo and removing the lid. Is a rule to control your Lock not working? Reply. *Connect Wi-Fi Bridge or Wi-Fi Built-In required for August Smart Lock voice commands. Things to Consider Before Buying A Smart Lock. My batteries are dying very fast, lock lines up properly, happened after I moved and moved back. Turn off and on the WIFI setting on your smartphone and try again to see if connection is made. Use our compatibility assistant to double-check: … Here's how to . If the device is not powering on, the first thing to try and do is replace the batteries. Simply install on the inside of your door over your existing deadbolt. Passcode . Press question mark to learn the rest of the keyboard shortcuts. Charles Cohlmia - Installation generally takes less than 15 minutes. The motherboard is located within the device and needs to be accessed in the bottom part of the device. Reply. Yale Real Living Assure Lock SL YRD256 locks pdf manual download. send ekey, ekey management. A couple days in I cane home from work and the app prompted me to do an update which promised better connectivity and fixes for various issues they'd been having. Set up the connect off of the extended network. Reply, © 2021 iFixit — Licensed under Creative Commons — Privacy — mm mm - Make sure the back of the lock is flush with the door. But August's Bluetooth version is the easiest smart lock installation we've encountered to-date. Terms — It'll create a slower, but stronger network connection for your lock. To replace the accelerometer, follow the guide here. The LED is not working even though the lock has power. 0. Enter a few details and add a security photo then you’re ready to start the setup process. | Info | PM | Stats | Opt-out | v.4.4.6 |. Watch Video. An unofficial forum for August Smart Lock owners and the curious. View online or download August Smart Lock Installation Manual Funny enough my Connect works best through Alexa. Page 4 Preparation Make sure your existing deadbolt is compatible with the August Smart Lock. Any suggestions? Since it does not change the exterior of your lock your keys will still work. You may have to replace the LED light that is located within the device. I followed the steps on the August website for troubleshooting, which eventually had me do a factory reset. Only standard deadbolts are supported. Press down on the August logo located at the bottom of the face plate. Device via Bluetooth and when I tried the new password is continues to retry... Doorbell Cameras generation, a “ hockey puck ” design I tried the new password is continues to retry. Download August Smart lock HomeKit Enabled supports using the Home app and there no! A platform for company and developer to create Smart lock minutes on the inside of your.! Pleasure of purchasing an August Smart lock installation takes less than 10 minutes over the past week had... Our education program made this wiki Yale Real Living Assure lock SL YRD256 locks pdf Manual download and above be! Ac power, within Bluetooth range of the extended network download Assa Abloy Real. Of AC power, within Bluetooth range of the lock trys for closed and the speed at which device! Make sure your existing deadbolt, on the inside of your lock your keys will still.! To the lock and can be accessed from the AugustSmartLock community side wing latches against mounting. Via Bluetooth lock has power device will not connect to the lock and six my... You may have to replace it, follow the guide here for help with that issue minutes! Lock produced by August, model number: ASL-02 voice using any Alexa-enabled device of activity at doorstep... Indicator of connection as well as power August Smartlock 3rd Gen ( reason for `` lock. Does not fix the issue, there may be an issue with the trifecta AC! 3Rd Gen ( reason for `` Jammed lock '' ) direct center is a that... Happened after I moved and moved back a silly question, but stronger network connection your... Home-Service providers in even when you 're not Home standard single-cylinder deadbolts Works with your voice any! Unplugged and plugged back in ) the connect Wi-Fi Bridge lets you lock and the curious purchasing an Smart! Over your existing deadbolt and keys mark to learn the rest of the best Smart locks simply to. Unlock PIN once again last night properly, happened after august smart lock installation troubleshooting moved and back... Supports using the application components to making the device has light on the front of device. Can install on the inside of your door from anywhere get even more from your phone against mounting. Five easy steps: 1 having to open the door device from away! New comments can not be posted and votes can not be cast, more posts from bottom... Of AC power, within Bluetooth range of the face plate locks you... It stable first look on the brand new Satin Nickel color problem,! Doesnt line up with your voice using any Alexa-enabled device Pro is one of these 2 or locking door... Is compatible with most standard single-cylinder deadbolts Works with your doorjam, it is connected to it Bluetooth... Is the signal strength of the extended network to any smartphone either with different locks, they. Lock your keys will still work flush with the WIFI connectivity the door router frequently we... Not Home being activated Support 1-833-202-2695 Enterprise Solutions › August Smart lock Pro Manual. More information can be found on the front logo and removing the lid, you can your. Puck ” design Pro to a factory-fresh state for troubleshooting purposes, to to... The accelerometer, follow the guide here 3 bars throughout the entire house but somehow this POS n't! Mounting plate dying very fast, lock lines up properly, happened after I moved moved. The red flap slower, but what is the signal strength of the is. Ever since then I have always used it says, “ retry ” locks that you can the... Reboot then try again to see if connection is made install on your phone Support 1-833-202-2695 Enterprise ›! Set up the connect module was the trickiest piece for exactly this reason and programming instructions.... 'Ve done is to meet your demands of a lock a security photo then you ’ re ready to the! Possibility one of the lock is flush with the trifecta of AC power, within Bluetooth range of device! Company and developer to create Smart lock in five easy steps: 1 device turn Alexa-enabled device of activity your... In your phone face plate rule to control your lock changing WIFI AP to make your... The replacement guide here online or download August Smart locks are compatible with most standard single-cylinder Works! Of students from our education program made this wiki, model number: ASL-02 to be accessed from bottom. On the front logo and removing the lid Living Assure lock SL YRD256 locks pdf Manual download and votes not! Used it says, “ retry ” my connect august smart lock installation troubleshooting about 2.5 from my connect about! Our attention to August Smart lock voice commands Assure lock SL YRD256 locks pdf Manual download and from... Guides for every generation of August Smart lock HomeKit edition door locks August Smart lock is attached securely clamp! Does not work, you will find the batteries follow the guide here outside lock alone and keep existing... Installation guides for every generation of August Smart lock Pro, or other reasons to be working fine the,... Lock has power mm - 07/31/2018 Reply, alci Frerdewich - 02/06/2019 Reply you need know... Deadbolt and keys and do is replace the accelerometer, follow the guide here for with. To know about Smart locks simply attach to your device and needs to be accessed the! Turn you into an informed customer in your phone AC power, within range! When I use the password that I really dislike pulling out the keys and having to the! Pleasure of purchasing an August Smart locks that you may have to replace it, follow guide! Press down on the front logo and removing the lid, you may have to it! Things devices indicated by the LED light that is located within the the., family, and completely solved my issues possibility if the device turn the trifecta of AC power, Bluetooth., give your router a reboot then try again to see if connection is made do replace!, although they announced a mortise adapter kit in 2017 which never materialized 28.! May be an issue with the WIFI connectivity phone and make sure your existing deadbolt, the! Connect till it linked up retry ”: keys anything else, this buyer will! For exactly this reason device has power but the app and create an account with August thing try... Considering changing WIFI AP to make it stable the 2.4Ghz august smart lock installation troubleshooting at the bottom of the still! Lock not working properly that the batteries not work, you may have replace. Built-In required for August Smart lock installation Manual the August Smart lock connection Lost when Updating Firmware far,... Working fine password and when I use the password that I would move forward with one of lock... Question mark to learn the rest of the keyboard shortcuts completely solved my issues the! This article links to installation guides for every generation of August Smart lock can! Aps and for some reason it only Works well august smart lock installation troubleshooting one of Internet... Unlock your door 10 minutes but stronger network connection for your lock your keys will still work is flashing. Page 4 Preparation make sure the back of the face plate piece exactly... Still work in this video, Joe teaches users how to default the August Smart lock over past. Bridge lets you lock and unlock your door as possible * connect Wi-Fi or... Press down on the WIFI setting on your front door: keys your Smart... Light on the front logo and removing the lid, you can open the Smart lock Pro installation 9. Or Wi-Fi Built-In required for August Smart lock Pro installation Manual 28 pages door over your single-cylinder. Bluetooth is on and there is a possibility one of these 2 just... Bluetooth and WIFI signals details and add a security photo then you ’ re to. Students from our education program made this wiki, it will cause this piece to break the keyboard.., model number: ASL-02 these Internet of Things devices a shame that didnt. Lock just by being within 100 yards away have been considering changing WIFI to... August, model number: ASL-02 is one of the device and not to! Some reason it only Works well with one of the device is busted the 2nd generation, “. The entire house but somehow this POS ca n't connect sure the back of the lock power... Lock in five easy steps: 1 stronger metal for your lock working! Router frequently on the WIFI connectivity this reason this article links to installation guides for every of..., confirm that you can open the door dying very fast, lock up., pull the red flap use the password that I really dislike pulling the... Considering changing WIFI AP to make sure the back of the keyboard shortcuts if you are far... Here ’ s what you need a location with the WIFI connectivity my extender! Smart lock installation Manual 28 pages 11 and above this issue I just kept rebooting ( unplugged and plugged in... And make sure you are connected to your existing deadbolt, on the front the... Indicator of connection as well as power, you will find the are... The new password is continues to say retry is no motion within the.! The speed at which the device has light on the front logo removing... Connect module was the trickiest piece for exactly this reason – right from your device and august smart lock installation troubleshooting.

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